Join our esteemed healthcare organization as a Full-time Remote Program Coordinator, based in McAllen, TX. We are actively seeking qualified candidates from the McAllen area who are ready to contribute to our mission of delivering exceptional healthcare services.
Job Overview
As a Program Coordinator, you will play a vital role in facilitating communication between healthcare providers, patients, and insurance companies. This position offers the flexibility of remote work while engaging in impactful tasks that support our healthcare operations.
Key Responsibilities
- Manage incoming phone calls and ensure compliance with fax processing protocols.
- Gather crucial data from insurance providers and patients.
- Confirm insurance coverage and benefits.
- Maintain accurate medical records and manage referrals.
- Enter data into authorization and information systems.
- Oversee the pre-certification of medical procedures for insurance approval.
- Collaborate effectively with healthcare professionals, patients, and insurance representatives.
- Uphold consistent and prompt attendance, particularly during training periods.
- Meet daily objectives and complete production trackers.
- Navigate multiple tasks across various monitors and applications.
- Utilize available resources and work guides.
- Attain high-quality standards (97% Quality Audits), exceptional production rates (98%), and maintain a minimal error rate (0-5%).
Required Skills
- Proficiency in Microsoft Office Suite (Word, Teams, Excel).
- Strong understanding of customer service principles, medical terminology, and office equipment operation.
Qualifications
- A minimum of two years of experience in medical authorizations or claims processing within a managed care setting.
- Bilingual proficiency in Spanish is preferred.
Career Growth Opportunities
Working with us provides excellent potential for professional development and career advancement within the dynamic healthcare sector.
Company Culture And Values
As a leading healthcare organization, we pride ourselves on fostering an inclusive and diverse work environment, where every team member is valued and empowered.
Compensation And Benefits
- Pay Rate: $18 per hour.
- Comprehensive benefits package available after 90 days, including medical, dental, vision, life insurance, and short-term disability.
- Enjoy a work schedule of Monday to Friday, totaling 40 hours per week, with weekends off.
- Competitive compensation package.
Seize this opportunity to join a dedicated team making a difference in healthcare. Apply today and take the next step in your professional journey!
Employment Type: Full-Time
